3-month repair warranty

After the repair is completed, the customer has 90 days to test the appliance and make sure the original issue has been resolved. In most cases, this is enough time to confirm that the appliance is working properly.

The reason our warranty period is 90 days is because most parts suppliers and manufacturers provide us with a 90-day warranty on replacement parts.

With many years of appliance repair experience, we have found that if a warranty issue happens, it usually appears within a few days or a few weeks after the repair.

A warranty issue may happen for a few reasons: the replacement part may be faulty, the original issue may not be fully resolved, or another related issue may appear after the repair.

If the same issue happens within the warranty period, we usually do not charge extra labour. If the appliance requires an additional related part, the company that performed the original repair will provide a quote for the additional part only, with no extra labour charge for the same issue.

If the problem is a different issue, the customer may need to pay for travel, travel time, and a discounted labour charge.

These situations are rare, but they can happen. Appliance repairs can sometimes be difficult to predict, especially when dealing with electrical components, control boards, sensors, and other internal parts.

Our statistics and professional technicians show that most appliance issues are diagnosed correctly on the first visit. Our technicians can also recommend whether the appliance is worth repairing or whether replacement may be a better option.

At Grade Pro, we stand behind the repairs and the warranty provided.

If the appliance has a warranty issue within the 90-day warranty period, the repair company will return to the site. They will follow our warranty protocols and perform the required tests to determine the cause of the problem and make the right decision.

We also expect the repair company to provide us with a report, so we can review the situation and make sure the warranty process was handled correctly.

When customers purchase parts directly from suppliers, the parts are usually not returnable after installation or testing. Many customers also replace unnecessary parts, which can cost more money and may not solve the problem.

When you repair through us, a professional technician diagnoses the issue, replaces the correct part, and helps you avoid unnecessary expenses. You may pay for professional labour, but you get the benefit of having the job done properly by an experienced technician, with warranty protection and support if something goes wrong.

Our goal is to get your appliance working again quickly, correctly, and professionally.